Privacy policy

Last Updated: October 31, 2025

Accelera Canada (“we”, “us”) operates this website and online store. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email, phone number, billing and shipping address

  • Payment information: credit/debit card details and transaction information (processed securely by Shopify or payment providers)

  • Account information: username, password, preferences

  • Order & activity data: items viewed, added to cart, purchased, or returned

  • Device & usage data: IP address, browser type, cookies, and how you interact with the website

  • Communications: messages or inquiries you send to us

2. How We Use Your Information

We use your personal information to:

  • Provide and manage your orders, payments, shipping, and account

  • Improve and personalize your shopping experience

  • Send order confirmations, updates, and customer support responses

  • Send marketing emails or ads (you can unsubscribe anytime)

  • Protect against fraud and maintain website security

  • Comply with legal obligations

3. How We Share Information

We may share your information with:

  • Shopify (our e-commerce platform)

  • Service providers (payment processing, shipping, IT support, analytics)

  • Business and marketing partners (for advertising, if permitted by law)

  • Authorities or legal bodies when required by law

  • In business transfers such as mergers or acquisitions

4. Shopify

Our store is hosted on Shopify. Your personal information is stored and processed by Shopify in accordance with their Privacy Policy. To learn more, visit: https://www.shopify.com/legal/privacy

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request a copy of your data (data portability)

  • Opt out of marketing communications

  • Withdraw consent or file a privacy complaint

You can contact us using the details below to exercise these rights.

6. Data Retention & Security

We keep your personal information only as long as needed to provide services, comply with law, or resolve disputes.
While we use reasonable security measures, no system is 100% secure.

7. Children’s Privacy

Our services are not intended for children under the age of majority. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.